“Risk management and quality assurance are vital in ensuring that we provide our clients with the highest standards of excellence. Since 2012, we have been independently audited by the Institute of Legal Research and Standards who conduct an annual audit to verify adherence to the quality management policies and procedures that we have in place. With the invaluable support, advice and recommendations from ILRS’s Managing Director, Julie Brennan, we have achieved the Q9000 Gold Standard for seven consecutive years. Not only do ILRS conduct an annual independent audit, they also provide policies and procedures to ensure our risk management practices are as up to date as possible. The Q9000 Gold Standard accreditation from ILRS ensures that we meet our compliance and regulatory obligations and that our clients have the utmost confidence that we are committed to providing them with the highest level of legal services”.
Managing Partner O’Connor Solicitors
*The Legal Quality Standard of Ireland was formerly known as the Institute of legal Research and Standards.